CRAIG S. WILLIAMSON

1425 Marydale Ave	Midwest City, OK 73130	405-610-2171 craig@craigsw.com

linkedin: http://www.linkedin.com/in/craigwilliamson

SYSTEM ADMINISTRATOR / DESKTOP SUPPORT

Information technology specialist with solid experience in supporting hardware and software systems. Have supported desktops, hardware and software, and server hardware for over 20 years and server software, mostly Microsoft windows 2000/2003 for 5 years. Very familiar with Dell servers, desktops, laptops, and printers.

PROFESSIONAL QUALIFICATIONS

Hardware

HP, Dell, and Micron laptops; Dell Servers; HP, Dell and QMS printers.

Software

Unix V.4; NCR MPRAS; Red Hat Linux; Windows 95/98/NT/2000/XP/2003; Microsoft Office 97/2000; Microsoft Outlook; WinBatch

Solutions

PC Workstation support – both hardware and software

PC Workstation installation

NT/2000/2003 server administration

UNIX (NCR MPRAS) administration

Red Hat Linux administration

Unix shell scripting

Real Video server administration

Videoconferencing support

RELEVANT PROFESSIONAL EXPERIENCE

Dell	Oklahoma City, OK

Server Support Analyst	11/2006 – 04/2009

Supported Dell Servers in a call center environment

Worked with all Dell servers on hardware issues

Worked with software issues on Windows 2000, 2003, 2008

Knight Systems	Oklahoma City, OK

Field Support Tech	04/2006 – 11/2006

Delivered toner, Repaired printers, repaired PCs.

RCM Technologies/Banctec	Columbia, SC

Field Support Tech	07/2004 – 01/2006

Replaced PC components on a contract with Dell and others

VC3	Columbia, SC

Client, Server, and Network Support	05/2000 – 11/2001

Supported client workstations in both hardware and software in a 7/24 environment.

Installed Linux PC’s as routers and supported the configurations and routing.

Administered NT servers.

INDEPENDENT CONTRACTOR	Columbia, SC

Microstaff – Client and Server Support	02/2000 – 04/2000

Provided client PC support work for Steeleye.

Assisted in the setup of Linux servers for use with clients.

Installed workstations and laptops with dual boot Windows NT and Linux OSes.

Added users to the NT domain and Linux servers.

NCR	Columbia, SC

Senior Electronic Technician	09/1987 – 01/2000

Supported client workstations in both hardware and software.

Installed client workstations.

Created scripts to make installations and setups more efficient.

Supported common printers, video projectors and dialup modem pool.

Administered the NT and UNIX servers.

Supported real video server.

Worked on internal web pages using HTTP and CGI scripting.

Supported videoconferencing equipment.

VECTRIX	Greensboro, NC

Electronic Technician	08/1983 – 08/1987

Worked with engineers in development of PC boards.

Handled customer service calls.

Repaired the PC boards sent in for repair.

EDUCATION

AS Degree, Electronics Engineering Technology Guilford Technical Community College Continuing Education, Electronics Engineering University of South Carolina

Eagle Scout

WILLIAM H

William Jones, Jr.

2007-11-24T19:18:00

Craig Williamson